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M
muerben
Level 2
September 30, 2021
Solved

Adobe Target Geo location issues

  • September 30, 2021
  • 1 reply
  • 2549 views

Hello,

Wondering if there is a known issue with the out of the box 'Geo' location audience parameter within Adobe Target? Specifically, for the country of Colombia. 

I've created a number of audiences based on this metric and they all work with the exception of Colombia. Any suggestions or alternatives here?

 

 

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    Best answer by Gaurav_Singh_02

    @muerben  Audience parameter based upon "Geolocation" should work without issues. Could you generate mboxTrace and check for the IP details.

    1 reply

    G
    Adobe Employee
    Gaurav_Singh_02Adobe EmployeeAccepted solution
    Adobe Employee
    October 5, 2021

    @muerben  Audience parameter based upon "Geolocation" should work without issues. Could you generate mboxTrace and check for the IP details.

      B
      BenMu6
      Level 3
      October 11, 2021

      Thanks @gaurav_singh_02, could you elaborate on how to find the IP address/region by doing the mboxTrace? I've tried a few times and I'm not able to see this info. 

      I did try the method listed below though and confirmed that my locations are not coming in as desired. 

       

      "Create a form based experiment with an HTML offer with: <script>console.log('current country: ${profile.geolocation.country}')</script>" 

        D
        DeepakUp
        Level 2
        April 7, 2025

        Colombia is situated at a latitude of 4.5709° N and a longitude of 74.2973° W. We can also try this to check if it's working properly or not. Both latitude and longitude values can be tweeked to get the right value.
         

         

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