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adobe not defined

Forum|Forum|2 years ago
May 16, 2023
3 replies
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I'm trying to use adobe.target.applyOffer but am getting the error adobe is not defined. Target seems to be running correctly on the page as there is an active test running on the page. Is there a reason adobe would be undefined?

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Best answer by PratheepArunRaj

Dear deakin96,

If you are using Adobe Target Extension (V1 or V2) in Adobe Launch, then you should not get the error.

Is it possible to share the public URL so that we can validate it? Something is missing here.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

Matthew_Ravlich_ACG

Community Advisor

Hi @deakin96,

applyOffer requires the mbox parameter. If no mbox name is specified, an error occurs.

Documentation: https://experienceleague.adobe.com/docs/target-dev/developer/client-side/at-js-implementation/functions-overview/adobe-target-applyoffer.html

I hope that helps.

D

deakin96Author

The problem is its saying adobe isn't defined so I can't get that far regardless.

Matthew_Ravlich_ACG

Community Advisor

When does the error appear? Can you share a screenshot of the error?

Matthew Ravlich | ACG Digital | albertacg.com

jpetermarias

Adobe Employee

Hi @deakin96, It could be because of race conditions. Can you try to load the at.js on that page synchronously? It may be that the at.js is still loading when the adobe.target.applyOffer() function is called.