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AB test , how to identify which experience the customer qualified for troubleshooting purpose

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Level 3

We have setup AB test via Adobe Target. The test is live , while troubleshooting would like to understand where I could see which experience we are getting qualified for in developer tools or Adobe experience platform debugger, So that I can go and share snapshot to tagging team.

 

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1 Accepted Solution

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Correct answer by
Employee Advisor

Ok, so that means you're not qualifying for the activity, because you don't have the "options" array, which is what contains the activity/experience content (and also response tokens).

For example, when I load a page and my activity content is returned in the response, I see this:
Skærmbillede 2023-07-26 kl. 10.15.12.png

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7 Replies

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Employee Advisor

If you use the AEP Debugger then you can......
i) Click "Target", select "Configuration" and toggle on "Target Console Logging":
Skærmbillede 2023-07-24 kl. 14.19.51.png

ii) Click "Logs", find "AT:response" and expand the "Execute" object until you see Response Tokens
Skærmbillede 2023-07-24 kl. 14.19.41.png

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Level 3

Hi Alex,

Thanks for the screenshots , it really helps. I tried this method. But I could only see " Campaign name, Campaign Type, environmentID and ID , banned: true " these being listed under  the "execute " session. No response token.

 

The AB test is setup via Cookie drop. Data collection is enabled only through Adobe target but report not being generated properly in Target. Thats the reason for troubleshooting. 

 

Thanks

Ramya

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Employee Advisor

If you check the Response Tokens within the Administration section of Target, do you see activity.name & experience.name with a status of Activated? If not, then by activating these you should then see the value as part of the response.

However, you won't see any Response Tokens in the response payload if you haven't qualified for at least 1 activity. So if there is no Response Tokens object in the response & the Content array is empty then it means you aren't qualifying for the activity 

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Level 3

Hi Alex,

 

Checked the Administration section and both activity.name and experience.name is active. 

I think I am seeing the Exp B, due to change in webpage design. Not not able to track anywhere else other than seeing the change in webpage 

 

Thanks

Ramya

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Employee Advisor

Could you send a screenshot of what you see with the AEP Debugger? 

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Correct answer by
Employee Advisor

Ok, so that means you're not qualifying for the activity, because you don't have the "options" array, which is what contains the activity/experience content (and also response tokens).

For example, when I load a page and my activity content is returned in the response, I see this:
Skærmbillede 2023-07-26 kl. 10.15.12.png