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jpearce_626
May 1, 2017
Solved

500 Error on generating Experience Preview Links

  • May 1, 2017
  • 3 replies
  • 1356 views

I setup an form-based activity and get to the point at which I need to get the preview links for the test. When I click "View Experience URLs" I get the message "ERROR   Failed to generate preview links". In the browser developer console, I see that the response from the server is a 500 error.

Did something break?

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Best answer by jpearce_626

The status is Inactive, however it turned out there was an issue on Adobe's end regarding form-based activities that was resolved yesterday (5/2/2017).

3 replies

ParitMittal
Level 10
May 3, 2017

Hi ,

Can you please let us know the status of the activity i.e. Active , Inactive or Draft.  As You cannot preview an experience that has the Draft status.

Regards

Parit Mittal

jpearce_626
jpearce_626AuthorAccepted solution
May 3, 2017

The status is Inactive, however it turned out there was an issue on Adobe's end regarding form-based activities that was resolved yesterday (5/2/2017).

ParitMittal
Level 10
May 4, 2017

Hi ,

Thanks for letting us know. Please do reach out to community in case of any further queries.

Regards

Parit Mittal