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Using visual experience composer (VEC) in UAT environments

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philipk92120636
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philipk92120636
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04-09-2019

Hi there,

Is it possible to use VEC to build tests on sites hosted internally?

We have a bunch of UAT and dev sites and want to author our tests here before rolling out to the live site but whenever we put in the location of the test as a UAT site, the following error occurs:

target-error.png

Is there something I need to tweak in the settings to allow Target to reach our UAT sites?

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surebee
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04-09-2019

Hi philipk92120636​,

Yes, absolutely, you could use the VEC to open UAT/Dev sites.

1. Are you able to access the UAT site on a regular browser window?

2. Are you using the EEC (Enhanced Experience Composer) in the VEC? If so, see Troubleshooting Issues Related to the Enhanced Experience Composer

Note that you could always open a Client Care ticket by emailing us at clientcare@adobe.com, once that is done - we can set up a screenshare and get to the bottom of the issue. Hope this helps!

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04-09-2019

Many thanks for getting back to me!

Yes, we can access our UAT sites through a regular browser and we are using EEC.

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04-09-2019

If you are using EEC, could you confirm the IPs listed here are whitelisted:

Region

IP Addresses

Hostnames

United States

52.55.99.45

us1-proxy.adobemc.com

Europe, Middle East, and Africa (EMEA)

52.51.238.221

emea1-proxy.adobemc.com

Asia-Pacific (APAC)

52.193.67.35

apac1-proxy.adobemc.com

If you are still experiencing issues, please open a Client Care ticket with us (email clientcare@adobe.com) and we can set up a screenshare to resolve the issue.

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04-09-2019

I'll double check with our network team (I'm guessing this isn't something I can do through the Target UI?).

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04-09-2019

The IP whitelisting would have to be through your network team and not the UI