Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Target - Changes not reflecting on the preview links

Hamilton_Jie
Level 2
Level 2

Hi target community,

Any ideas on why the changes are not showing in the preview environment?

Essentially – We are facing issues with updated any Adobe Target campaign. The changes we make are not reflected on the page, and the code is not being injected into the DOM either.  It happens to target campaigns on multiple pages even though they have the same priority in target (“low”).

Is there anyone else experiencing the similar issue?

Best,

Li

1 Reply
Amelia_Waliany
Employee
Employee

Hi Li,

Here are a few things you can check:

- If you are not able to see the preview (due to browser cache), try refreshing two or three times, or try to copy the link and open it in a new browser/ session.

- You might need to "renew" the preview links

-If the problem persists, please share your Adobe Target account credentials, the activity URL and the experience URL with me at waliany@adobe.com, or alternatively to customercare@adobe.com to open a support ticket so that we can explore the matter further. Thanks!

Warmly,

Amelia