Unable to use IDSpecific consent fields in destination Activation | Community
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Ikmo7
Level 2
November 26, 2024
Question

Unable to use IDSpecific consent fields in destination Activation

  • November 26, 2024
  • 4 replies
  • 904 views

Hi folks,

 

In my use case, the consent are storing at IdSpecific level which gets updated into profile and able to create segment as well on top of it but not able to use this fields for mapping while activating it for destination. Any other way this can be achieved or anything I am missing here?

 

Thanks in Advance!

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4 replies

RiteshY18
Community Advisor
RiteshY18Community Advisor
Community Advisor
November 26, 2024

@ikmo7 did you check The field must align with the data governance model for a destination?

- Check the destination schema and mapping configuration for the consent data.

- are you getting any error while activating it for destination?

    Parvesh_Parmar
    Community Advisor
    Parvesh_ParmarCommunity Advisor
    Community Advisor
    November 26, 2024

    Hello @ikmo7 ,

    Just adding some extra information.

    It’s possible that there might be an issue with the consent policy.

    Consent Policy:
    Filters the profiles that can be activated to destinations based on your customers’ consent or preferences.

    Please check if any consent policy is enabled that might be preventing you from exporting the data.

    Manage Data Usage Policies in the UI | Adobe Experience Platform

     

    Kr,

    Parvesh

     

    Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/
      I
      Ikmo7Author
      Level 2
      November 27, 2024

      The consent I am storing is at IdSpecific. So when I try to utilize that fields while mapping that field is not be able to choose since that field is a map field.

       

      The respective consent field in attribute looks like below,

       

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        December 2, 2024

        @ikmo7 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

        Kautuk Sahni
        _Manoj_Kumar_
        Community Advisor
        _Manoj_Kumar_Community Advisor
        Community Advisor
        December 3, 2024

        Hello @ikmo7  There are some guardrails while exporting data to destinations. https://experienceleague.adobe.com/en/docs/experience-platform/destinations/guardrails

         

        Can you share more details on what destination you are exporting this data to?

             Manoj     Find me on LinkedIn
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