Unable to connect to Assurance from Android app | Community
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Level 2
August 29, 2024
Question

Unable to connect to Assurance from Android app

  • August 29, 2024
  • 2 replies
  • 1739 views

I downloaded sample aep app.
while trying to connect to assurance session, after entering PIN for session I see below error in lo.
AdobeExperienceSDK com...be.marketing.mobile.sampleapp E Assurance/AssuranceStateManager - SDK configuration is not available to read OrgId

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2 replies

Level 2
September 3, 2024
Level 2
September 9, 2024

Hi @naveen20 ,
you shared me the link to push notification.
I am not looking for push notification scenario, I am looking for assurance setup for app lifecycle and event tracking. Assurance setup it self failing for me in android app.

 

Thanks

Srinivas

Manoj_Kumar
Community Advisor
Community Advisor
September 9, 2024

Hello @srinivasadevar1  Looks like the Assurance is not detecting the Org Id. Can you check if the SDK is initialized properly before invoking the assurance extension?

Manoj     Find me on LinkedIn
February 6, 2025

Hey, 

Were you able to resolve the issue? I am getting it on all the apps downloaded from Githubs.

Regards

 

February 12, 2025

Hi were you able to resolve it as I am still getting the same issue as well on my end when I try to connect android to assurance tool