Should I see the Profile events in the CDP platform ( Customer ->Profile -> Events) when using the AEP Web SDK to send the user interactions?

Forum|Forum|2 years ago
July 26, 2023
2 replies
1920 views

Hi Team,

I'm using AEP Web SDK to send the page views and integrations into the AEP and to CDP by enabling profiling on the schema and Data set.

I see my profiles are merged with primary identifier ECID and secondary identifier (user variable)

My question is, Should I see the Events data under Profiles (Customer->Profile->Event) ?

if the answer to see the event data is yes, then I'm not seeing them. Is there a configuration I need to make sure to populate the events?

Experience Platform

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Best answer by John_Man

good call, I see them failed. Do you know why I see the unsupported events?

see if this helps,

Solved: AEP Batch Ingestion Error | Updates are not suppor... - Adobe Experience League Community - 590921

jayakrishnaaparthasarathy

Community Advisor

Hi @surapaneni - Seems you are using GTM to send web SDK event to AEP. So this might be one of the reason that your events are not getting visible under profile tab. I have also experienced the same for one of our POC. Recommend you to utilize data query service to validate your web sdk data from GTM.

N

namandeepkaur

Level 2

Hi @jayakrishnaaparthasarathy

I'm new to AEP web sdk extension. For now, I've been using adobe analytics extension in launch to set variables, send beacon and clear variables. Now I want to migrate to web sdk extension. I've created xdm schema which has my evars, props, hierarchies and lists. In order to send events, product string using the web sdk extension, how to proceed for this? Any idea for the steps to take?
For now, I've followed adobe tutorial to create xdm schema, datastream, installed web sdk extension and then used it to send Event and then tested the data in the debugger.