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Ramalakshmi_Gunturi
February 14, 2023
Solved

Segment data not flowing to destination - profiles received is 0

  • February 14, 2023
  • 3 replies
  • 2167 views

Hi,

 

When i create a segment and activate to a S3 destination. The segment is manually qualified and the qualified audience is shown.

when this segment is now activated to a S3 destination, we see that activation run is success, but the profile received is 0. 

can you please help us understand what might the issue due to which segment data is not flowing into destination dataflow.

 

Thanks 

Rama

 

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Best answer by Ramalakshmi_Gunturi

Thank you Manoj.

We observed that Manual qualification of segment does not result in desired results in the S3. The platform initiated segment qualification is resulting in correct data being reflected.

3 replies

sheejo
sheejo
Level 3
February 14, 2023

@ramalakshmi_gunturi , Whenever you are trying to activate to S3, the mandatory columns should have data. If there is no data, the activation wont egress the data to S3.

    R
    Ramalakshmi_GunturiAuthor
    February 15, 2023

    Thank you Sheejo.

    I have not defined any Mandatory columns in the activation mapping.

    sheejo
    sheejo
    Level 3
    February 15, 2023

    Delete few columns randomly and try it out.

    _Manoj_Kumar_
    Community Advisor
    _Manoj_Kumar_Community Advisor
    Community Advisor
    February 15, 2023

    Hello @ramalakshmi_gunturi 

     

    You will receive the data the next day at the destination for manual evaluations for batch segments.

     

    Here is the note from the documentation:

    Because of the way internal Experience Platform processes are configured, the first incremental or full file export may not contain all the backfill data. To ensure a complete and most up-to-date backfill data export for both full and incremental files, Adobe recommends setting the first file export time after 12 PM GMT of the following day. This limitation will be addressed in future releases.

     

    Reference: Activate audience data to batch profile export destinations | Adobe Experience Platform

         Manoj     Find me on LinkedIn
    R
    Ramalakshmi_GunturiAuthorAccepted solution
    February 22, 2023

    Thank you Manoj.

    We observed that Manual qualification of segment does not result in desired results in the S3. The platform initiated segment qualification is resulting in correct data being reflected.

    jayakrishnaaparthasarathy
    Community Advisor
    jayakrishnaaparthasarathyCommunity Advisor
    Community Advisor
    February 16, 2023

    Hi @ramalakshmi_gunturi  - I would requst you to verify the "Dataflow runs" and check if there are any identities activated to the destination. If you see the profiles exlude then we wouldn't not received on the S3 destionation.

    Identities excluded: The total number of profile identities that are skipped for activation based on missing attributes and consent violation.

    Please refer here for the exclusion reason, https://experienceleague.adobe.com/docs/experience-platform/dataflows/ui/monitor-destinations.html?lang=en#dataflow-runs-for-streaming-destinations

    I would also request you to take one sample profile and see if the segment has been qualified under that profile.

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