Segment activation on event triggered ECID only | Community
Skip to main content
A
akwankl
Level 6
July 14, 2023
Solved

Segment activation on event triggered ECID only

  • July 14, 2023
  • 1 reply
  • 625 views

Hi there,

 

We have a cart abandonment feature which can only bring customers back to their saved cart if it's on the same ECID that initially abandoned cart.

 

I am wondering when we do segment activation (in our case, to a SFTP destination), is it possible to just extract the ECID that abandoned the cart? I tested the activation and it's exporting all the ECIDs associated with the profiles as opposed to just the ONE that abandoned. 

 

Thank you.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by jainarundeep

@akwankl This is the expected behaviour since we extract the identity Map in this case which has all related ECID's, additionally this should be intended as we want to make sure that user has consistent experience across his browsing activity for that particular cart object. However this is a possibility if you use AJO, hope this helps.

1 reply

J
Adobe Employee
jainarundeepAdobe EmployeeAccepted solution
Adobe Employee
July 21, 2023

@akwankl This is the expected behaviour since we extract the identity Map in this case which has all related ECID's, additionally this should be intended as we want to make sure that user has consistent experience across his browsing activity for that particular cart object. However this is a possibility if you use AJO, hope this helps.

Terms & ConditionsAccessibility statement

Loading footer...