Records skipped in the identity tab when I click on one of the identity namespaces | Community
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Luca_Lattarini
Luca_Lattarini
Level 9
September 11, 2022
Solved

Records skipped in the identity tab when I click on one of the identity namespaces

  • September 11, 2022
  • 1 reply
  • 2988 views

Hello guys,

 

I just ingested 5000 records where every record containes  1 primary identity into Data Lake and Profile. When I try to click on one of the identity namespace in the identity tab I noticed taht I have 4000 records under Records skipped. Any idea about the possible reason?Shall I execute some check?

 

Thanks

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Best answer by ChetanyaJain-1

Hi @luca_lattarini 

See if this helps to troubleshoot:

https://experienceleague.adobe.com/docs/experience-platform/identity/troubleshooting-guide.html%3Flang%3Dnl 

Can you check the monitoring tab and see if there were any errors? Reasons for skipping records include: Missing timestamps, missing or invalid person ID, etc.

Let us know your findings.

 

Regards,

Chetanya 

1 reply

ChetanyaJain-1
Community Advisor
ChetanyaJain-1Community AdvisorAccepted solution
Community Advisor
September 11, 2022

Hi @luca_lattarini 

See if this helps to troubleshoot:

https://experienceleague.adobe.com/docs/experience-platform/identity/troubleshooting-guide.html%3Flang%3Dnl 

Can you check the monitoring tab and see if there were any errors? Reasons for skipping records include: Missing timestamps, missing or invalid person ID, etc.

Let us know your findings.

 

Regards,

Chetanya 

    Luca_Lattarini
    Luca_LattariniAuthor
    Level 9
    September 12, 2022

    Hello @chetanyajain-1 ,

     It seems that the Dataset and schema are not enabled for the identity Service

    Thanks

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