Real-Time Personalization Not Working Despite Segment Qualification in AEP

Hi Community,

We’re implementing real-time personalization using Adobe Experience Platform (AEP) and Adobe Target (POC). Our goal is to personalize content based on an Employee ID passed in the URL.

Here’s what we’ve done so far:

1. Captured Employee ID using Web SDK (migrated from at.js).
2. Configured Datastream with Edge segmentation and Destination personalization enabled.
3. Configured Datastream to Adobe Target.
4. Created and activated an audience in AEP using a merge policy that prioritizes real-time data.
5. Mapped the audience to an experience in Adobe Target.

We can see the Employee ID being captured and stitched with ECID. The user qualifies for the segment under audience membership, but the personalized experience does not show up on the landing page or subsequent pages.

Has anyone faced a similar issue? Are there any known delays or best practices for ensuring real-time personalization works as expected?

Thanks in advance!