Hi,
Could someone help me on understanding the below:
I have a usecase where a person is opening a website through his laptop but doesn't log in to the website but gives his details(firstname,lastname,phone no.) and an ECID is generated for him on that website.
Now the same user logs in to the website using his email id on his mobile.
So the question is, will two profiles be generated for the same person ?
Also as I know two ECIDs will be generated for the same person, in the first scenario he didn't login(using his laptop) making him a prospect and in the second scenario he would become an authenticated user(using his mobile) and that would make another profile.
Please let me know if I'm correct with my understanding or otherwise.
Thanks in advance.
