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Michael_Soprano
Michael_Soprano
Level 10
June 5, 2024
Solved

profile attributes kept on Edge

  • June 5, 2024
  • 2 replies
  • 1090 views

I read somewhere that Edge keeps user profiles for 14 days. Does this mean that all profile attributes are kept there for 14 days? Or we can configure that somewhere? 

I know that is explained here but I would like to be sure that I understand this and sometimes documentation is not up to date 

https://experienceleague.adobe.com/en/docs/experience-platform/profile/edge-profiles#what-data-is-stored-on-the-edge-profile

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    Best answer by Anil_Umachigi

    Edge Profile stores the profile attributes, profile IDs, as well as qualified audience ID, the expiry resets every time the profile is looked up on edge. 

     

    This is default behaviour (no UI config) and no configuration is required, the profile data is propogated to all edge servers to maintain consistency. 

    Adobe support should be able to help on increasing the expiry 

     

    Hope that helps! 

    Anil

    2 replies

    DavidRoss91
    Community Advisor
    DavidRoss91Community Advisor
    Community Advisor
    June 5, 2024

    Hi @michael_soprano 

     

    From my understanding, I believe you may be able to open a support ticket to change the default data expiration from 14 days, the same way you would with TTL's. Also, for what its worth, it does look like that link was updated as of 5/27/2024, so should be fairly up to date!

     

    David

    Anil_Umachigi
    Adobe Employee
    Anil_UmachigiAdobe EmployeeAccepted solution
    Adobe Employee
    June 6, 2024

    Edge Profile stores the profile attributes, profile IDs, as well as qualified audience ID, the expiry resets every time the profile is looked up on edge. 

     

    This is default behaviour (no UI config) and no configuration is required, the profile data is propogated to all edge servers to maintain consistency. 

    Adobe support should be able to help on increasing the expiry 

     

    Hope that helps! 

    Anil

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