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February 5, 2025
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No data in Audience Creation

  • February 5, 2025
  • 1 reply
  • 493 views

Hi, 

 

I have created Individual Profile Schema. Then I have create a dataset which I have successfuly ingested the data into the dataset. Then I checked in the profile and the profile have been successfully created. However, when I try to create audince using attributes using my custom fields as a (schingDeviceID = Exists) the audience shows there are no data associated with having this attributes. However, as the image displays in profiles, it shows that there are records that attributes schingDeviceID exists. Does know how I could resolve this issue so that I am able to create audience? Please let me know if you need anymore information. Thankyou 

All the images are attached below.

 

Best regards,

Sching

Best answer by Harveer_SinghGi1

Hi @chanutejo ,

Have you tried using "Refresh estimate" option? This should give you atleast the Estimated Profiles based on your segment rules.

The Qualified Profiles property is not populated real-time on every profile creation or attribute update. These properties are updated based on segment evaluation job runs which are run every 24 hours as mentioned in Segment definition properties documentation. If you don't want to wait till the automated evaluation job run you can perform an on-demand segment evaluation run to get the qualified profiles for this segment.

Cheers!

1 reply

Harveer_SinghGi1
Community Advisor
Harveer_SinghGi1Community AdvisorAccepted solution
Community Advisor
February 5, 2025

Hi @chanutejo ,

Have you tried using "Refresh estimate" option? This should give you atleast the Estimated Profiles based on your segment rules.

The Qualified Profiles property is not populated real-time on every profile creation or attribute update. These properties are updated based on segment evaluation job runs which are run every 24 hours as mentioned in Segment definition properties documentation. If you don't want to wait till the automated evaluation job run you can perform an on-demand segment evaluation run to get the qualified profiles for this segment.

Cheers!

ChanuteJoAuthor
February 6, 2025

Hi, 

Thankyou for the suggestion. The on-demand segment evaluation sure helps with needing an instant evaluation.

Best regards

Sching