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Journey meta data not creating contact history

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Some Journeys information are not stored in Journey Dataset.

Can anyone help on this.

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Level 1

some one please reply. This is impcting business

 

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Community Advisor

Hello @Saurabh__G 

 

Could you please share more information? What meta data are you referring to here? What are you expecting in the dataset, and where are you looking?


     Manoj
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Level 1

Hi @Manoj_Kumar_ 

 

In Journey schema with Journey Fields for Journey Orchestration schema some Journey information is not storing. 

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Community Advisor

Hello @Saurabh__G 

 

When you say, " Some Journey information is not stored", what information are you looking for?

You can use the journey step events dataset to check the profile-related message events when combined with the Message feedback and Message interaction dataset.

 

You can use the queries mentioned in this document to troubleshoot it:

Examples of queries | Adobe Journey Optimizer

 

If you are unfamiliar with SQL, you can use the events tab under a profile to check the same via UI.


     Manoj
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