How can data hygiene API be used to correct customer data

The Data Hygiene API in Adobe Experience Platform can be used to correct customer data through programmatic deletions of consumer records and datasets. This capability allows you to ensure that information is used as expected, updated when incorrect, and deleted when organizational policies deem it necessary.¹²

To use the Data Hygiene API to correct customer data, you can follow these steps:¹

1. Understand the Data Hygiene API: Read the Data Hygiene API reference document for detailed information on how to use the API. This document includes the available endpoints, request parameters, and response formats to help you efficiently manage your stored customer data.²

2. Programmatic Corrections: Use the Data Hygiene API to schedule dataset expiration dates, programmatically correct or delete stored customer personal data, and check your data hygiene quotas. This allows you to ensure that customer data is updated when incorrect and is in compliance with organizational policies.¹³

3. Work Order Creation: You can use the /workorder endpoint in the Data Hygiene API to programmatically manage record delete requests in Experience Platform. With this endpoint, you can create a delete request, check on its status, or update an existing request. By following the guidelines for optimizing cleanup request submissions, you can efficiently and systematically process data corrections.⁴¹

By leveraging the Data Hygiene API, you can proactively manage and correct customer data to ensure its accuracy and compliance with organizational policies.²