Facebook connection issue as destination in adobe experience platform after following all the steps

[rupaul_20]

Facing issue in  sending segments in facebook from adobe experience platform. I am getting is error as 404 , have done with all the prerequisites facebook connection mentioned in document. Still its not working.

"Permissions error","code":"400 BAD_REQUEST".

Appreciate any help on this.

[arijitg · Accepted solution]

Hi @rupaul_20  This error occurs when customers are using newly created accounts, and the Facebook permissions are not yet active.
If you receive the 400 Bad Request error message after following the prerequisites please allow a few days for the Facebook permissions to come into effect.
Possibly your ad account has not yet been fully approved by Facebook.