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Experience Platform Debugger error

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Level 1

Hello!

In both Chrome and Edge, this error is appearing on every site when the debugger is enabled:
Uncaught Error: Adobe Experience Platform Debugger: Store is not ready after 21 checks

 

On Chrome, this means every site as it appears the chrome version doesn't honor "can read site data" preference at all.  In Edge, this error is mitigated if you select "on click" as the preference - meaning the extension is effectively turned off.  If you turn it on, that error appears as well.  This is on ANY site, even sites that have no Adobe integration otherwise.  I have confirmed this with others in my company as well - a few have remoted them to me as errors (I own the Adobe Tags implementation and am an SA for our overall Adobe stack)

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3 Replies

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Community Advisor

Hi @MichaelLangford 

jepp that is indeed a little annoying. I am sure the Adobe developers are on it. To be on the safe side, I would recommend contacting support. They can surely give you an internal ticket number and estimated time when this will be fixed.

 

Nothing neither you or this forum can actively do to fix this.

Cheers from Switzerland!


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Level 2

I have the same problem 

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Administrator

@MichaelLangford Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!



Kautuk Sahni