Error while activating RT-CDP Edge Audience to Adobe Target | Community
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ValdasJ
October 11, 2023
Solved

Error while activating RT-CDP Edge Audience to Adobe Target

  • October 11, 2023
  • 2 replies
  • 1458 views

Hi there,

I want to activate RT-CDP Edge Audience with an edge merge policy to the Adobe Target using Adobe Target (v2) connection. I selected Adobe Target Default Workspace while creating the destination. I have the Admin role in the Adobe Target Default Workspace. Unfortunately, I recieve the following error when activating the audience:

"Target Error: workspaces not enabled for the client"

What could be the problem? Any help would be greatly appreciated!

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Best answer by ValdasJ

Hi @anil_umachigi, I submitted a support ticket and within a week they were able to work with the product team to resolve the issue. It was not a permissions issue, it was something internal.

2 replies

Anil_Umachigi
Adobe Employee
Adobe Employee
October 13, 2023

@valdasj  Have you raised a ticket with support? Does not look like a anything to do with set up if you followed the docs. 

ValdasJ
ValdasJAuthorAccepted solution
October 16, 2023

Hi @anil_umachigi, I submitted a support ticket and within a week they were able to work with the product team to resolve the issue. It was not a permissions issue, it was something internal.

Anil_Umachigi
Adobe Employee
Adobe Employee
October 17, 2023

@valdasj Thanks for posting back here! 

Sneha-Parmar
Community Advisor
Community Advisor
October 16, 2023

@valdasj , Looks like an issue with your access on the workspace in Target