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E
emarotta_sn
September 19, 2023
Question

Delete all events associated to a profile

  • September 19, 2023
  • 1 reply
  • 951 views

Hi, 

 

We want to delete all the events associated with a profile. These events might be recent so we can't wait for TTL to delete them. We don't want to delete the profile itself, just all the events tied to it.

 

Any ideas?

 

Thanks,

Ema

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1 reply

Tof_Jossic
Adobe Employee
Tof_JossicAdobe Employee
Adobe Employee
September 20, 2023

@emarotta_sn I think your request is mostly associated with the Data Hygiene feature - https://experienceleague.adobe.com/docs/experience-platform/hygiene/api/overview.html?lang=en 

 

The Data Hygiene API allows you to programmatically correct or delete your customers’ stored personal data in Adobe Experience Platform

Record deletes are meant to be used for data cleansing, removing anonymous data, or data minimization.

The Data Hygiene API allows you delete all records associated with an identity across one or all datasets.

 

I'd advise a conversation with your Technical Account Manager so as to discuss the use-case further and see if this applies.

Hope that helps.

MktgCloudUser
MktgCloudUser
Level 4
October 6, 2023

Data Hygiene API only applies to customer who've purchased HealthShield (healthcare HIPPA compliance).  I don't think DELETE is an option in the Query Service either.  As of now @emarotta_sn, the only option is to delete the entire dataset and re-populate.

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