Consent management for several email adresses

[StephanDRX]

Hello,

If your profiles have several email addresses, how can you handle consent for each of these email addresses using the standard consent field groups? A user could provide a different consent for one email address than another.

The standard field groups seem to work for usecases where users only have one email adress or phone number.

Regards,

Stephan

[Manoj_Kumar_]

Hello @StephanDRX 

You can use the inbuilt "Consent and Preferences Details" field group to manage the idSpecific consent.

More details are available here: Configure a Dataset to Capture Consent and Preference Data | Adobe Experience Platform

[StephanDRX]

Hi,

This would work for multiple identities, except in the case at hand, emails are not considered as identities;

Any other way to solve this?

Kind regards,

Stephan

[adobechat · Accepted solution]

Hi @StephanDRX 

In your case, where different consents may apply to different email addresses associated with a single identity, you would likely need to create a custom schema and extend the XDM Individual Profile class to handle these multiple consents.

One potential way to structure this would be to create a field group specifically for additional email addresses, where each email is an item in an array. Each item in this array could then have its own consent fields.

Hope this helps.

Thanks

Madhan