Change Consent Value from N to Y

[BrandonFa6]

When a user that is unsubscribed decides to resubscribe, is there a way to update their Choice Value from N to Y? If so, what are the ways that can be done? 

[Asheesh_Pandey]

@BrandonFa6 you would need to send signals to AEP using either of the methods.

• upload updated records via batch ingestion. Ex. update the schema consents.collect.val set to "Y" and a current timestamp.
• send consent updates in real-time using streaming Ingestion or Edge Network APIs.
• capture consent changes on your site and send them directly to AEP via the Web SDK.
• connect forms or UI to trigger backend/API updates to AEP.
• use connectors like CRM to sync updated consent values.

[bjoern__koth]

First of all, if you only want to change a single consent value, make sure your dataset is enabled for upsert.

This is a one-time change you will have to do via the API. From there on, you can modify individual consent values, just make sure to send an updated timestamp as well.

https://experienceleague.adobe.com/en/docs/experience-platform/catalog/datasets/enable-upsert