Change Consent Value from N to Y | Community
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Level 2
July 24, 2025
Question

Change Consent Value from N to Y

  • July 24, 2025
  • 2 replies
  • 303 views

When a user that is unsubscribed decides to resubscribe, is there a way to update their Choice Value from N to Y? If so, what are the ways that can be done? 

2 replies

Asheesh_Pandey
Community Advisor
Community Advisor
July 25, 2025

@brandonfa6 you would need to send signals to AEP using either of the methods.

  • upload updated records via batch ingestion. Ex. update the schema consents.collect.val set to "Y" and a current timestamp.
  • send consent updates in real-time using streaming Ingestion or Edge Network APIs.
  • capture consent changes on your site and send them directly to AEP via the Web SDK.
  • connect forms or UI to trigger backend/API updates to AEP.
  • use connectors like CRM to sync updated consent values.
bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 5, 2025

First of all, if you only want to change a single consent value, make sure your dataset is enabled for upsert.

This is a one-time change you will have to do via the API. From there on, you can modify individual consent values, just make sure to send an updated timestamp as well.

 

https://experienceleague.adobe.com/en/docs/experience-platform/catalog/datasets/enable-upsert

Cheers from Switzerland!