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AEP Identity > Change the type of Identity

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Level 3

In the AEP > Customer > Identity UI, it is not possible to change the type of an existing Identity (let's say from "Cross-device ID" to "Non-people identifier", as an example).
But can it be done with the identity API?

1 Accepted Solution

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Correct answer by
Community Advisor

@Olivier_Blonste You cannot delete/change once it's created/has data associated with it already, if you want to assign a new namespace for the same data 

  1. You will need to remove the profiles from profile store which are affected
  2. Delete these data/purge the dataset 
  3. create new namespace and update the data with new namespace
  4. upload to AEP to make this change

 

Anil

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4 Replies

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Community Advisor

Hi @Olivier_Blonste 

 

As per my understanding, it's not possible to change the existing identity namespace either using UI or through API However, You have an option to create a new identity using API 

 

https://experienceleague.adobe.com/docs/experience-platform/identity/api/create-custom-namespace.htm... 

 

Hope this helps.

Avatar

Correct answer by
Community Advisor

@Olivier_Blonste You cannot delete/change once it's created/has data associated with it already, if you want to assign a new namespace for the same data 

  1. You will need to remove the profiles from profile store which are affected
  2. Delete these data/purge the dataset 
  3. create new namespace and update the data with new namespace
  4. upload to AEP to make this change

 

Anil