AEP Identity Change the type of Identity

Question

In the AEP > Customer > Identity UI, it is not possible to change the type of an existing Identity (let's say from "Cross-device ID" to "Non-people identifier", as an example).
But can it be done with the identity API?

Anil_Umachigi · Accepted Answer

@olivier_blonste You cannot delete/change once it's created/has data associated with it already, if you want to assign a new namespace for the same data

You will need to remove the profiles from profile store which are affected
Delete these data/purge the dataset
create new namespace and update the data with new namespace
upload to AEP to make this change

Anil

Avinash_Gupta_ · Answer

Hi @olivier_blonste

As per my understanding, it's not possible to change the existing identity namespace either using UI or through API However, You have an option to create a new identity using API

https://experienceleague.adobe.com/docs/experience-platform/identity/api/create-custom-namespace.html?lang=en

Hope this helps.

AEP Identity > Change the type of Identity

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