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July 6, 2022
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Adobe journey optimizer sms message

  • July 6, 2022
  • 1 reply
  • 1171 views

In adobe journey optimizer the sms option is missing while creating message attaching the screenshots

 

ss1; with sms which is required

 

 

ss2 : current message creation wizard:

 

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Best answer by _Manoj_Kumar_

Hello @pushpadubey031 

 

SMS is a new channel that is not rolled out to all AJO customers.  That is why you cannot see in your instance of AJO.

1 reply

_Manoj_Kumar_
Community Advisor
_Manoj_Kumar_Community AdvisorAccepted solution
Community Advisor
July 6, 2022

Hello @pushpadubey031 

 

SMS is a new channel that is not rolled out to all AJO customers.  That is why you cannot see in your instance of AJO.

     Manoj     Find me on LinkedIn
July 7, 2022

oh ok so can we request for this 

Sneha-Parmar
Community Advisor
Community Advisor
July 18, 2022

SMS feature is out for some clients. Please check this documentation. 

https://experienceleague.adobe.com/docs/journey-optimizer/using/messages/create-sms.html?lang=en