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Adobe journey optimizer sms message

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Level 2

In adobe journey optimizer the sms option is missing while creating message attaching the screenshots

 

ss1; with sms which is required

pushpadubey031_0-1657130003864.png

 

 

ss2 : current message creation wizard:

pushpadubey031_1-1657130100592.png

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hello @pushpadubey031 

 

SMS is a new channel that is not rolled out to all AJO customers.  That is why you cannot see in your instance of AJO.


     Manoj
     Find me on LinkedIn

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Correct answer by
Community Advisor

Hello @pushpadubey031 

 

SMS is a new channel that is not rolled out to all AJO customers.  That is why you cannot see in your instance of AJO.


     Manoj
     Find me on LinkedIn

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Level 2

oh ok so can we request for this 

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Community Advisor

SMS feature is out for some clients. Please check this documentation. 

https://experienceleague.adobe.com/docs/journey-optimizer/using/messages/create-sms.html?lang=en