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March 17, 2023
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Adobe Analytics OOTB Integration Data Issue

  • March 17, 2023
  • 2 replies
  • 1739 views

Hi,

We are using Adobe Analytics OOTB integration for AEP and we noticed that our data usage has shot up.  How do we solution around that?

Thanks

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Best answer by _Manoj_Kumar_

Hello @scb21 

 

You might want to contact Adobe support to set an expiry limit on an unknown profile without experience events.

 

It is a part of data hygiene; All the unwanted/unused profiles will expire after a particular duration. Also consider adding a expiring times on the datasets you are creating in the platform.

 

That will help you save on the billing for active profiles and hard drive use-age.

2 replies

Anil_Umachigi
Adobe Employee
Adobe Employee
March 17, 2023

@scb21 Could you elaborate more? Do you mean server volume ( used for billing) in adobe analytics has increased above your average? 

 

Please help with more information to help troubleshoot 

SCB21Author
March 20, 2023

Hi @anil_umachigi,

Since we are setting up adobe analytics as out of the box, the data coming from AA has hit a very high volume and impacting our data usage overall.  Is there a way to bring down the AA data considering that data has both anonymous and known users?

Thanks

Anil_Umachigi
Adobe Employee
Adobe Employee
March 20, 2023

@scb21 Ideally the AA to AEP connection should not affect this. The connection happens server side and does not really impact "data collection" where you are seeing increased volumes. 

 

I would suggest checking your data to investigate what and where the events/hits are originating,  highly suspect it is bot issue. 

 

_Manoj_Kumar_
Community Advisor
_Manoj_Kumar_Community AdvisorAccepted solution
Community Advisor
March 21, 2023

Hello @scb21 

 

You might want to contact Adobe support to set an expiry limit on an unknown profile without experience events.

 

It is a part of data hygiene; All the unwanted/unused profiles will expire after a particular duration. Also consider adding a expiring times on the datasets you are creating in the platform.

 

That will help you save on the billing for active profiles and hard drive use-age.

     Manoj     Find me on LinkedIn
SCB21Author
March 22, 2023

Thanks so much @_manoj_kumar_ and @anil_umachigi