Unable to setConsent to in when user was previously set to out on Alloy | Community
Skip to main content
New Member
November 5, 2020
Question

Unable to setConsent to in when user was previously set to out on Alloy

  • November 5, 2020
  • 0 replies
  • 703 views

According to https://docs.adobe.com/content/help/en/experience-platform/edge/consent/supporting-consent.html: "After a user has opted out, the SDK will not allow you to set the users consent to in ."

 

We would like to understand why this is? If a customer actively consents back in at any point in the future then surely we should be able to set the customer to consented on Web SDK?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.