Uninstalled extension Core, reinstalled all my previous rules/data elements broke | Community
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alexs14852532
Level 2
April 17, 2018
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Uninstalled extension Core, reinstalled all my previous rules/data elements broke

  • April 17, 2018
  • 11 replies
  • 8343 views

When I click any of the rules or data elements that were using the Core extension now display :

Unable to display data element. The extension used by the data element was previously uninstalled.

I've installed the extension again - I can see its the same version: 1.0.2.

All my rules/elements have been affected. I assume this is a bug in the system? As they should just be using the same extension or, at the very least, I should be able edit them to re assign - otherwise this means any time I uninstall an extension all my work is lost?

Just noticed, the page is still pulling through the rules/data elements and firing the tags as usual.

Cheers for any further information/help on this.

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    Best answer by thebenrobb

    When you uninstall an extension and reinstall, the new installation gets a new ID and is considered a new extension.  So the data elements, etc not displaying is expected because this extension is a new one.

    So yes, you shouldn't uninstall an extension unless you plan on getting rid of the extension and not using it anymore, because your work will be lost.

    Page is implemented with rules because your web page has a link to a file that's hosted on Akamai.  That file on Akamai is still hanging out and won't change until you do a new publish, so whatever you published most recently will continue to hang out and function on the page as it was before.

    11 replies

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    thebenrobb
    Adobe Employee
    thebenrobbAdobe Employee
    Adobe Employee
    August 17, 2018

    That makes sense.  And we'll be releasing a change soon so that when you try to build, if you haven't included the right extensions we'll detect that and offer to add them for you.  Just saw that demoed on Wednesday.

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