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Adobe Employee
benh54887721Adobe Employee
Adobe Employee
June 13, 2018
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Analytics Launch Extension : Cart Additions

  • June 13, 2018
  • 4 replies
  • 3904 views

Hi

I have been trying to migrate an Analytics installation from DTM to Launch.

I am having one problem currently in that an scAdd event is triggered but it is NOT binding the product variable in the beacon request from some reason.

It DOES work with prodView events but not with scAdd.

I know that the custom code (where s.products is written) is firing since I am logging data to the console to check.  It is literally a problem with the compiling of the beacon request.

Any help much appreciated - suspect it might actually be a bug

Thank you

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    Best answer by Gigazelle

    If you're triggering products in custom code, you'll want to also make sure it's being included in linkTrackVars. Pretty sure it's by design, it's just less than ideal because there isn't an easy way to populate the products variable without custom code.

    4 replies

    I
    Adobe Employee
    isinhaAdobe Employee
    Adobe Employee
    June 13, 2018

    Hi benh54887721​,

    Are you trying to trigger a s.tl() call? If that's the cae, is s.linkTrackVars added before s.products in the custom code, as shown in my code screen-grab below?

      S
      stevew79063868
      Level 2
      September 25, 2018

      Just come across this issue too, thanks for flagging it but seems like a bug that should be fixed.

      In order to fire an scAdd event should I have to manually add products to linkTrackVars in custom code, or should Launch handle that automatically?

      Gigazelle
      Adobe Employee
      GigazelleAdobe EmployeeAccepted solution
      Adobe Employee
      October 1, 2018

      If you're triggering products in custom code, you'll want to also make sure it's being included in linkTrackVars. Pretty sure it's by design, it's just less than ideal because there isn't an easy way to populate the products variable without custom code.

      S
      satish724
      February 4, 2019

      Hi,

      I'm completely new to Adobe. I come from a GA & GTM background.  The custom code that you've written in set variables, is it mandatory for each and every step in the funnel? Like scView, scAdd, scCheckout Etc? I've configured the entire funnel from product view to confirmation page but when I check in AA reports I can see 'undefined' values for most of the product categories and ID's.

      Could you please help?

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