Ingestion Failure to UPS sharing the batch failure information | Community
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July 28, 2025
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Ingestion Failure to UPS sharing the batch failure information

  • July 28, 2025
  • 1 reply
  • 231 views

Description -  Within Monitoring > Dashboard > Profiles >  Any failed dataflow ingestion to Unified Profile Store > "Error Summary" 

Why is this feature important to you - Troubleshooting Ingestion failures to UPS as a developer, since many times the error is based on data quality checks.

How would you like the feature to work - A slightly more helpful error code can be found with the catalog API at the batches/ GET endpoint under the "errors" object array, and the payload also displays the corresponding batch ID when that error occurred. So instead of current behavior, displaying the error from the error array. 

Current Behaviour - Currently, batch ingestion failures to the UPS displays

"UPINGT-007002-500: There was an error, the profile batch ingest job failed. Please contact UPS support" for most ingestion errors. This error summary is too generic for Developers to take action on before contacting Adobe support.

1 reply

KumarRishii
Level 5
July 29, 2025

Currently, UPS ingestion errors in AEP show a generic message ("Please contact UPS support"), which isn't helpful for developers. However, the Catalog API provides detailed error codes (e.g., "Invalid timestamp in series") and batch IDs that are essential for debugging. The Monitoring UI should display these specific errors and batch IDs to help developers troubleshoot data quality issues faster without needing to contact Adobe Support.