Why am I unable to log into Launch after I've been granted access? | Community
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jantzen_b
Adobe Employee
Adobe Employee
January 23, 2018
Solved

Why am I unable to log into Launch after I've been granted access?

  • January 23, 2018
  • 1 reply
  • 1591 views

I received an email that my company now has access to Launch, by Adobe. However, I'm not able to log in.

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Best answer by jantzen_b

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAuthorAccepted solution
Adobe Employee
January 23, 2018

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here