Upgrade to Launch failed. Could not create the 'Production' environment correctly | Community
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akasha53249386
akasha53249386
Level 2
April 9, 2019
Solved

Upgrade to Launch failed. Could not create the 'Production' environment correctly

  • April 9, 2019
  • 2 replies
  • 4003 views

Hi Team,

While hitting "Upgrade to Launch" button from DTM, I getting following error:

Upgrade to Launch failed. Could not create the 'Production' environment correctly. Please contact Client Care if the issue persists.

Can anyone please help how to solve this one or what is the cause for the same.

Thanks,

Rupal

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    Best answer by Alexis_Cazes_

    I believe the issue might be linked to the fact that the same library has already been migrated once. Delete the web property in Adobe Launch and try to migrate once again.

    If you migrate and select keep same production endpoint as DTM then it will only attempt to create it once. If you migrate same web property one more time then it will fail.

    2 replies

    Alexis_Cazes_
    Alexis_Cazes_Accepted solution
    Level 10
    April 9, 2019

    I believe the issue might be linked to the fact that the same library has already been migrated once. Delete the web property in Adobe Launch and try to migrate once again.

    If you migrate and select keep same production endpoint as DTM then it will only attempt to create it once. If you migrate same web property one more time then it will fail.

      rupaljain2408
      rupaljain2408
      Level 3
      April 15, 2019

      Thanks Alexis. It worked

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