Unable to sign in to Adobe Experience Platform Debugger

[KhadijaMasood]

I am unable to sign in to Adobe Experience Platform Debugger extension in Google Chrome. I hit 'Sign in' but it never re-directs me to the sign in page instead comes back to the main screen.

[bjoern__koth]

Hi @KhadijaMasood 

maybe clear your cookies and retry. Else, have you tried it in another browser?

[KhadijaMasood]

I did all of these steps and still couldn't fix the issue:

• delete cache and cookies in Chrome
• uninstall and reinstall the AEP debugger extension in Chrome
• Tried to see if incognito mode would make a difference - it didn't
• Tried to look for it in another browser (Mozilla) - couldn't find it
• restart system

[bjoern__koth]

This issue should be fixed by now.

Can you please validate?

[KhadijaMasood]

Yes the issue has been resolved on my end. Good to close the ticket!

[bjoern__koth]

@KhadijaMasood @The newest plugin version has fixed the issue. Can you please verify and close this ticket?

[KhadijaMasood]

Yes the issue has been resolved on my end. Good to close the ticket!

[kautuk_sahni]

@KhadijaMasood Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!