The debugger doesn't work

[ChristianSm]

The debugger doesn't work. I've signed in and I've refreshed the page multiple times, but there's no script under Experience Platform Tags > Configuration - it definitely exists, as I've done this 100 times before. It's just that now it's not picking it up.

[Ankit_Chaudhary · Accepted solution]

Hi @ChristianSm 

You can try following solutions.

1. Try reinstalling the extension.
2. Check the calls in networks tab/ omnibug as well to make sure script is loading and events are getting triggered.
3. Open the page again in a new incognito tab.
4. Enable logs on the console by using _satellite.setDebug(true)