s.tl() call fires but no image request

Forum|Forum|5 years ago
May 29, 2020
5 replies
3571 views

I've got a direct call rule in Launch that sets analytics variables and makes an s.tl() call. According to the debugger the rule fires, and I see the image request in the AECD but not in Charles Proxy. The data never shows up in Adobe Analytics. And to make matters worse the failure is happening intermittently. Probably 60% of the time the call is made successfully and the data ends up in the report suite. I don't recall seeing this issue before I updated to the latest Adobe Analytics extension in Launch, but of course it might be completely unrelated. Has anyone else seen anything like this?

Thanks!

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Best answer by jantzen_b

Original poster was able to find a solution to their own problem:

I am setting the s.useBeacon to true before the s.tl() call which solves this issue: https://docs.adobe.com/help/en/analytics/implementation/vars/config-vars/usebeacon.html

Andrey_Osadchuk

Level 10

Could you share a URL of that page and the CTA name that triggers s.tl() ?

C

ChristyWAuthor

Level 2

Unfortunately it is an internal site and cannot be accessed from the outside. Since the link that triggers the s.tl() call opens a new page, I'm testing this option and so far it looks promising: https://docs.adobe.com/help/en/analytics/implementation/vars/config-vars/usebeacon.html