Solved

Premium eVar - Unable to Select

Hi Experts,

Please let me know why I'm not able to select eVar101 (premium) inside Launch - Adobe Analytics extension. (refer screenshot below)

Thanks,

PV

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Best answer by prathiv23

Hi All,

Issue resolved.

This issue is caused by a change in the new release of the Analytics extension (v1.8.0).
There is however a relatively easy workaround: you can type the name of the variable manually (just do not include the tag "(Premium)")
Please type only eVar101( removing the word 'premium')

Can you please help me on this issue ?

Please note that I do have Premium membership inside Adobe Experience Cloud.

Thanks

PV

Hi Prathiv,

It seems there is an issue with the Adobe contract type sync. I will suggest please contact your adobe account manager or Customer care.

Regards

Karandeep Singh

Thanks for the heads-up.

Strangely, the issue is happening for single property present inside Launch

I can select 'premium eVars' in other Launch properties

Thanks,

PV

Hi Prathiv,

That is quiet strange. Can you please in incognito mode and check if that helps.

Regards

Karandeep Singh

prathiv23AuthorAccepted solution

Hi All,

Issue resolved.

This issue is caused by a change in the new release of the Analytics extension (v1.8.0).
There is however a relatively easy workaround: you can type the name of the variable manually (just do not include the tag "(Premium)")
Please type only eVar101( removing the word 'premium')

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