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aravinds7786334
May 5, 2021
Solved

Mobile Apps to Launch

  • May 5, 2021
  • 4 replies
  • 3335 views

We are trying to move our Apps to Adobe Launch, we followed the steps as per documentation and are not seeing data flow into analytics.

 

1. We created mobile property in the launch.

2. We added the Adobe Analytics extension, configured the tracking server.

3. Our App team updated the SDK and did some testing. 

4. We are not seeing the data, not sure how to proceed or where to debug it. 

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Best answer by salimj

Generally that is what happens with Launch already (without needing any rules since Launch for AA works a bit differently in mobile vs web).

 

Essentially in your AA extension, you specify the report suites where you want the data to be sent and in processing rules, you would see the context data in your dropdowns. Take a look at this link for a more pictorial walkthrough (thanks to Jan Exner).

 

https://webanalyticsfordevelopers.com/2020/03/03/adobe-experience-platform-mobile-sdks-mapping-data-for-analytics/

 

4 replies

V
valerie_anders
Level 3
May 5, 2021
By the way, when our app team did their debugging they see this...2021-05-05 08:41:16.154848-0700 iosapp-redesign[320:13348] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Processing Event #48 - { class: "Event", name: "AnalyticsTrack", uniqueIdentifier: "********-****-****-****-************", source: "com.adobe.eventSource.requestContent", type: "com.adobe.eventType.generic.track", pair_id: "", response_pair_id: "52", event_number: 48, timestamp: "1620229276154 ms", data: { "contextdata" : { "DataName1" : "DataValue1", "DataName2" : "DataValue2", "DataNameN" : "DataValueN", }, "state" : "One of the states of our app" } } 2021-05-05 08:41:16.156781-0700 iosapp-redesign[320:13348] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Event #48 (com.adobe.eventType.generic.track) resulted in 0 consequence events. Time in rules was 0 milliseconds.
salimj
salimj
Level 3
May 6, 2021

Out of curiosity, did you add the necessary processing rules to map your contextData to AA variables?

    salimj
    salimjAccepted solution
    Level 3
    May 6, 2021

    Generally that is what happens with Launch already (without needing any rules since Launch for AA works a bit differently in mobile vs web).

     

    Essentially in your AA extension, you specify the report suites where you want the data to be sent and in processing rules, you would see the context data in your dropdowns. Take a look at this link for a more pictorial walkthrough (thanks to Jan Exner).

     

    https://webanalyticsfordevelopers.com/2020/03/03/adobe-experience-platform-mobile-sdks-mapping-data-for-analytics/

     

    M
    Adobe Employee
    m_nakayamaAdobe Employee
    Adobe Employee
    May 6, 2021

    It's difficult to say how to troubleshoot your issue without the details of your implementation. Here is a guide for how to implement SDK via Adobe Launch.

    https://experienceleague.adobe.com/docs/launch-learn/implementing-in-mobile-android-apps-with-launch/index.html?lang=en#prerequisites

      V
      valerie_anders
      Level 3
      May 6, 2021
      We couldn't find anything in the documentation on how to pick up the data in Launch and then send it off to the reportsuite. The options in Launch look very different for the Mobile App as the choices we see for our website.
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      May 24, 2021
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