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April 22, 2022
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Migrating from Adobe managed host to SFTP server host

  • April 22, 2022
  • 1 reply
  • 1073 views

Hi,

 

For one of my properties, I  am trying to migrate from Adobe managed hosting to SFTP server hosting in Adobe Launch. I want to know will there be any impact on the data? What are the challenges involved in this?

 

Thanks!

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Best answer by yuhuisg

There shouldn't be any breakage in tracking if you migrate to your own SFTP-hosted server.

I'd say the major issues usually have to do with caching and permissions:

  • Your SFTP server may specify a TTL delay that is unusually long and makes it tedious for you to test changes to your libraries.
  • A network administrator may change file paths that unknowingly break how the libraries are saved to your server.
  • A network administrator who is unaware of this SFTP host may one day revoke its permissions or, worse, shut it down.
  • etc

As you can see, most of the time, the issues will be at your client's end, not at Adobe's end.

1 reply

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
April 23, 2022

There shouldn't be any breakage in tracking if you migrate to your own SFTP-hosted server.

I'd say the major issues usually have to do with caching and permissions:

  • Your SFTP server may specify a TTL delay that is unusually long and makes it tedious for you to test changes to your libraries.
  • A network administrator may change file paths that unknowingly break how the libraries are saved to your server.
  • A network administrator who is unaware of this SFTP host may one day revoke its permissions or, worse, shut it down.
  • etc

As you can see, most of the time, the issues will be at your client's end, not at Adobe's end.

April 24, 2022

That was much needed information. Thank you Yuhuisg.