I cant see page names info when I open adobe experience platform debugger

[Freda_Meng]

I used to be able to find the page name or page url information when I use adobe experience platform debugger for the website. But recently I can't. Tried removed it and reinstall and still no luck. Is there anyone know how to fix this?

[bjoern__koth]

Hi @Freda_Meng 

this actually means there have not been any recorded analytics calls which may have multiple reasons / solutions

• the AEP debugger extension was opened when the underlying page was already opened
  • reload the underlying page
• Adobe Analytics may have not been fired due to missing cookie consent?
  • open in a private window and accept cookie consent (if applicable)
  • check the network tab in the developer console and filter for /ss
  • what you can do is execute the following code in the developer console and see if this causes any tracking calls to appear

    • adobe.optIn.approveAll()

• Maybe Adobe Analytics has been migrated to Web SDK, meaning the AppMeasurement library that was once responsible for the tracking requests has been replaced
  • check if you can see requests in the "Experience Platform Web SDK" tab. In that case I would also contact your developers
  • 
  • the Web SDK calls can be filtered for using "/ee" in your network tab

I would hope that the approaches above should hopefully indicate what's wrong and we can take it from there.