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jumink1690808
July 29, 2019
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How to get Launch Access

  • July 29, 2019
  • 1 reply
  • 4528 views

Currently I am using DTM. I am planning to start the migration process to launch. When I go to Experience Cloud->Launch and then click on "Go to Launch" then below error is coming. How to get authorized access? I though those who have DTM admin access will have Launch access by default.

Error Loading Account
IMS Profile Error "User ID XXXXXXXXXXXXXXXXXXXXXX@AdobeID is not authorized for Launch access with any organizations"
Your session may have timed out.
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    Best answer by seburke1

    Hello,

    You will need to have one of the admins of your organization go into the Admin Console (adminconsole.adobe.com) and add you to a launch product profile that has permissions.  Check out this documentation for Launch specific permissions: User permissions 

    I hope that helps,

    Seth

    1 reply

    S
    Adobe Employee
    seburke1Adobe EmployeeAccepted solution
    Adobe Employee
    July 29, 2019

    Hello,

    You will need to have one of the admins of your organization go into the Admin Console (adminconsole.adobe.com) and add you to a launch product profile that has permissions.  Check out this documentation for Launch specific permissions: User permissions 

    I hope that helps,

    Seth

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