CUSTOM LINK Analytics Call Server

Forum|Forum|5 years ago
September 14, 2020
5 replies
2000 views

Hello everyone,

I am bringing DTM to Launch and despite I changed data element I still have the old DTM structure. I checked the data element and all rules but I stiil have the issue showed below. Any suggestion?

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Best answer by jantzen_b

Answer provided in comments. Posting here for easy access.

"I fixed it, wrong send beacon method"

yuhuisg

Community Advisor

@luca_lattarini how is your Custom Link being fired? can you show a screenshot of your entire rule?

Andrey_Osadchuk

Level 10

What is the issue?

Do you see that Data Element configured in the Launch property?

Luca_LattariniAuthor

Level 9

Yes, the data element was wrong in the send beacon action. Now it is ok. But I noticed that I have a double adobe analytics server call. Basically I am tracking the download pdf button by using Custom Link. When I click the button a I have a beacon with File Download undefined and Custom Link with the right value. How can I fix the double call? File Downlaod or Custom Link? I am talking about the picture below.