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Cannot Download latest Archive in Launch

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Level 2

We are unable to download the latest archive from any environment.  We get a "file not found".  Anyone experience this issue?  If so, hoping there is a solution.

Thanks very much in advance,

Alex

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Correct answer by
Level 10

Hi Alex,

Is the library highlighted with a green icon?

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Correct answer by
Level 10

Hi Alex,

Is the library highlighted with a green icon?