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AEP | Data Object | WebSDK

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Level 2

Hi 
I'm sending website data to adobe analytics through websdk and using the data object method
The data object is returning the empty array and not there in the network calls

In rule update variable - the data object is set only one eVar mapped to data element along with the event(The data element path is correct and returning the value, debugged this by logging the data element value through getVar method from custom code section of rule)
In the send event - Under the data section, added the data object related data element
No errors are showing in console, but the empty data object array in the console log and not showing anything under network events call.

Please help in resolving this issue

1 Accepted Solution

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Correct answer by
Level 2

Yes, we did all that. I raised with Adobe Support and they were unable to figure out the issue, so with tight deadlines we had to revert to using appMeasurement instead.

 

We'll revisit after go-live to see if we can migrate it in a subsequent release. 

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4 Replies

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Level 2

Did you figure out a solution to this? I am encountering the same problem.

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Employee

Check for below steps:

  1. Make sure you have created a Data Element (Variable type) with "Data" selected as property and "Adobe Analytics" as Solution.
  2. With in rule, Action type as Update variable, select the Data Element (you created above), and populate the variable.
  3. Next action in rule, for Send Event, Populate the Date object field with Data element (created in first step).

If still see issue, please share screenshot of configuration

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Correct answer by
Level 2

Yes, we did all that. I raised with Adobe Support and they were unable to figure out the issue, so with tight deadlines we had to revert to using appMeasurement instead.

 

We'll revisit after go-live to see if we can migrate it in a subsequent release. 

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Community Advisor

Hi @sravaniRatakonda 

is this still an open issue? If so, can you provide some screenshots of your update variable and send event actions?

I have not encountered any issues with this approach so far.

Cheers from Switzerland!