i got this error for sometime as well. i had to use a different browser like safari which worked. probably clearing your cookies might help.
It is only working in Firefox. I just installed Chrome on my machine and it does not work there as well.
Yes. Even in Incognito. Cleared cache, restarted machine but still there.
Works fine on different browser
Strange. I disabled all my extensions and logged in and enabled those again and now its working fine. Thanks.
What extensions are you using? One of them might be interfering with the Launch website's functionality.
Definitely @yuhuisg. It is Adobe Experience Platform Debugger extension. I am surprised to see Adobe Launch working which I switch the extension off and it signs me out, if the extension is already on. Even if I try to sign in after disabling the extension and enables it afterwards, it signs me out after sometime. So Strange ad both are Adobe tools.
Hi @yuhuisg, At present, I always open Adobe products(launch, analytics) in Firefox so that I can use Adobe debugger extension on Chrome. If I try to open both in Chrome, Adobe Launch or analytics logs me out. Do you have any suggestion to overcome this?
1. Create a new browser profile in your favourite browser.
2. Log into Adobe in that new profile.
3. Whenever you need to test your Adobe implementation, use that new profile too.