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Level 2
August 31, 2021
Solved

Adobe Launch not getting loaded

  • August 31, 2021
  • 2 replies
  • 4042 views

Everytime I try to login to Adobe Launch, it throws session timeout error. Can someone please guide or help in this case? Attached the screenshot.

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Best answer by atusingh17

@nitishlamba1  could you try disabling all the extensions/plugins, clear cahce & cookies and see if that helps ?

2 replies

Level 4
August 31, 2021

i got this error for sometime as well. i had to use a different browser like safari which worked. probably clearing your cookies might help.

Level 2
September 1, 2021

It is only working in Firefox. I just installed Chrome on my machine and it does not work there as well.

Adobe Employee
August 31, 2021

@nitishlamba1  Does it happens if you try to login in incognito/private window ?
Seems to be browser issue.

Level 2
August 31, 2021

Yes. Even in Incognito. Cleared cache, restarted machine but still there.
Works fine on different browser

atusingh17Adobe EmployeeAccepted solution
Adobe Employee
September 1, 2021

@nitishlamba1  could you try disabling all the extensions/plugins, clear cahce & cookies and see if that helps ?