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July 30, 2025
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Adobe Experience Platform Web SDK works but Amalytics doesn't work

  • July 30, 2025
  • 1 reply
  • 1201 views

Hello, I'm a newbie online marketer.

 

For some of my company's foreign website, 

the debugger's 'Analytics' Tab doesn't work. (Not Found)

Instead, 'Experience Platform Web SDK' tab works. 

 

Does anybody know why this happen?

I need Analytics tab to check the pagename.

Experience Platform Web SDK tab doesnt have pageName in the index. 

 

< Domestic website - 'Analytics' tab works >

 

 

< Domestic website - 'Adobe Experience Platform Web SDK' tab works>

- problem is that I cant find the pageName from this tab

 

Thank you for the reply!

Best answer by bjoern__koth

Hi @sooyeon_jinji 

the Adobe Analytics tab is not filled because it is not deployed as library on the page. Adobe tools configured through the datastream are included in the requests you see in your screenshots, through the web.webpagedetails.pageviews and web.webpageinteraction.linkclicks

 

The pageName will be in the web.webpagedetails.name attribute.

 

But your Omnibug surely helps understanding those requests. The Asobe Debugger does not really make it easy to understand the request payload.

1 reply

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 30, 2025

Hi @sooyeon_jinji 

the Adobe Analytics tab is not filled because it is not deployed as library on the page. Adobe tools configured through the datastream are included in the requests you see in your screenshots, through the web.webpagedetails.pageviews and web.webpageinteraction.linkclicks

 

The pageName will be in the web.webpagedetails.name attribute.

 

But your Omnibug surely helps understanding those requests. The Asobe Debugger does not really make it easy to understand the request payload.

Cheers from Switzerland!
July 31, 2025

Thank you for the reply! I will use Omnibug in this case. Cheers!

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 6, 2025

Hi @sooyeon_jinji 

did it work for you and can this one be closed?

Cheers from Switzerland!