Adobe Analytics Extension: Adobe Audience Manger Calls Remove / Block from the BUILD | Community
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November 3, 2022
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Adobe Analytics Extension: Adobe Audience Manger Calls Remove / Block from the BUILD

  • November 3, 2022
  • 3 replies
  • 1050 views

Team,

 

We are not using Adobe Audience Manger so we have unchecked under the Adobe Analytics extension level but still we are seeing the Adobe Audience Manger calls/cookies under the site pages. How to remove or block the adobe audience manager calls from the build.

 

Thanks.

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Best answer by Anil_Umachigi

@roystonpr  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation. 

 

3 replies

Anil_Umachigi
Adobe Employee
Anil_UmachigiAdobe EmployeeAccepted solution
Adobe Employee
November 7, 2022

@roystonpr  there are few things you could do to debug this. 

  1. Check if it is manually enabled within doPlugins, in your extension check the "tracker using custom code" section for this. 
  2. Perform a global search within adobe launch for s.AudienceManagement or DIL.create to see any residue of past implementation. 

 

yuhuisg
Community Advisor
Community Advisor
November 7, 2022

Also, if you're referring to calls to "demdex.net", then those are made when you use the Experience Cloud ID Service as well.

VaniBhemarasetty
Adobe Employee
Adobe Employee
November 8, 2022

@roystonpr Is server-side forwarding enabled for that report suite?

https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/server-side-forwarding/ssf.html

 

You might have to disable that as well so that AA calls will not be forwarded to Adobe Analytics