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AnujPathak
September 26, 2018
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Workflow Email Notification pointing to wrong url

  • September 26, 2018
  • 23 replies
  • 11287 views

We recently migrated to AEM 6.4 and noticed all OOB workflow Email notification body content which also has URL mentioned pointing to local-host URL on all environments (dev,stage, prod)

This was working on prior AEM version we were on (6.1) and We do have OSGI Link Externalizer Config properly setup for all run modes on 6.4

Apart from externalizer, We do have   Day CQ Workflow Email Notification Service (com.day.cq.workflow.impl.email.EMailNotificationService) configured with correct values for Dev/stage/prod but its also not helping.

Can anyone tell if its a product bug or required additional configuration ?

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    Best answer by smacdonald2008

    Our support team replied:

    Ok, so when I tested with Externalizer then the setting is ignored. Whenever I use Host URL Prefix from Host URL Prefix

    It changes the prefix.

    Might a good idea to log a support case

    23 replies

    Show previous replies
    smacdonald2008
    smacdonald2008
    September 27, 2018

    It was closed because a customer support agent asked you open a ticket. They said they saw an issue. Once we get confirmation from support- we typically close the thread. There is nothing more we can do here - this is a bug. Did you log a ticket?

    chintan97
    chintan97
    May 20, 2020

    What's use of 'local' in Domains? I updated local URL from localhost to author-dev and the email have that URL. Will it break something?

     

    cc. @smacdonald2008 

    gaurav_s_tadigi
    gaurav_s_tadigi
    June 5, 2020

    @anujpathak Were you able to resolve this bug with OOTB Workflow template not honoring the externalizer domain mapping? We are implementing this for one of the projects and need no customization of templates and unfortunately it doesn't work fine even in AEM 6.5.4. 

     

    Any pointers would be helpful!

    F
    FrancoisCournoyer
    September 24, 2021

    Would love to know too, as on 6.5.8 this is an issue with Task Notifications too.

     

    3 Years, and never officially fixed

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