Workflow components missing in Sidekick / Workflow tab is empty in sidekick | Community
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D
dragon2A
Level 5
September 16, 2016
Solved

Workflow components missing in Sidekick / Workflow tab is empty in sidekick

  • September 16, 2016
  • 4 replies
  • 1807 views

Hi ,

I am using the AEM 6.2 version.  Workflow tab is empty when we open the page in Classical UI , its returning the widgets.js:163768 Uncaught TypeError: Cannot read property 'wcm' of undefined . 

I have checked these 2 paths existed or not

/libs/cq/workflow/content/wfmodels

/libs/cq/workflow/components/wfmodels.

 

Even for the geometrixx app pages as well same problem.

 

Can any one suggest me what should be the cause and how to solve it. Its urgent.

 

Thanks

Uma

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Best answer by abhishek_dwevedi

Its seems that one ( or more ) of the workflow instance are corrupt which might be the root cause of this issue. Terminating corrupted workflow/running workflow may help in the situation . You may also try moving workflow instances /etc/workflow/instances to /tmp directory and refresh the page. 

Best Regards,

Abhishek Dwevedi

4 replies

ParitMittal
ParitMittal
Level 10
September 19, 2016

Hi Uma ,

This forum is dedicated for queries related to Adobe DTM  Hence we are moving your query to  Adobe AEM forum

Thanks & Regards

Parit Mittal

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
September 19, 2016

Hi 

There was one problem similar to this in forums.

Link:- http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manager.topic.html/forum__o8du-hello_in_aem56.html

// I would request you to please create a customer care ticket.

~kautuk

Kautuk Sahni
A
Adobe Employee
abhishek_dwevediAdobe EmployeeAccepted solution
Adobe Employee
September 19, 2016

Its seems that one ( or more ) of the workflow instance are corrupt which might be the root cause of this issue. Terminating corrupted workflow/running workflow may help in the situation . You may also try moving workflow instances /etc/workflow/instances to /tmp directory and refresh the page. 

Best Regards,

Abhishek Dwevedi

H
harshvardhan
November 5, 2017

widgets.js:163768 Uncaught TypeError: Cannot read property 'wcm' of undefined .

The problem occurs when we are upgrading from 5.6, 6.0 to uppper version of aem or install service pack. i have resolved this issue by overlaying the sidekick.js and then inside there is method loadWorflowtab.

In that please change the line

var pageInfo=CQ.WCM.getPageInfo(this.getPath(), true).

It will resolve the problem

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