Expand my Community achievements bar.

July 31st AEM Gems Webinar: Elevate your AEM development to master the integration of private GitHub repositories within AEM Cloud Manager.
SOLVED

Why the asset upload process failed and how to solve this problem

Avatar

Level 1

Hi everyone!

 

I uploaded files to AEM Assets, but I see process failed. However, I can still open, view, and edit the content.

 

Please help me with this.

TKS

Capture.PNG

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Hi @user09510 ,

Can you share the requests failing here.

Open DevTools -> Navigate to NETWORK tab -> Try the activity again leading to this error and share the screenshot of requests failing (having error code 5xx or 4xx).


Also try checking the log files for any errors being reported relevant to the performed activity.

Thanks.

View solution in original post

3 Replies

Avatar

Correct answer by
Employee Advisor

Hi @user09510 ,

Can you share the requests failing here.

Open DevTools -> Navigate to NETWORK tab -> Try the activity again leading to this error and share the screenshot of requests failing (having error code 5xx or 4xx).


Also try checking the log files for any errors being reported relevant to the performed activity.

Thanks.

Avatar

Community Advisor

Hi @user09510,

 

Can you please tell me which AEM version you are using, on premise? or cloud?

Avatar

Community Advisor

@user09510 Can you check the workflow process step -> dam update asset workflow .

1. Create a custom log for DAM upload step and tail the logs when you are trying the upload the DAM assets.

2. Check the workflow console if anything failed in failure tab.

 

Regards.,

Raja