Why the asset upload process failed and how to solve this problem | Adobe Higher Education
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December 20, 2021
Beantwortet

Why the asset upload process failed and how to solve this problem

  • December 20, 2021
  • 3 Antworten
  • 5464 Ansichten

Hi everyone!

 

I uploaded files to AEM Assets, but I see process failed. However, I can still open, view, and edit the content.

 

Please help me with this.

TKS

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von milind_bachani

Hi @user09510 ,

Can you share the requests failing here.

Open DevTools -> Navigate to NETWORK tab -> Try the activity again leading to this error and share the screenshot of requests failing (having error code 5xx or 4xx).


Also try checking the log files for any errors being reported relevant to the performed activity.

Thanks.

3 Antworten

milind_bachani
Adobe Employee
Adobe Employee
December 20, 2021

Hi @user09510 ,

Can you share the requests failing here.

Open DevTools -> Navigate to NETWORK tab -> Try the activity again leading to this error and share the screenshot of requests failing (having error code 5xx or 4xx).


Also try checking the log files for any errors being reported relevant to the performed activity.

Thanks.

MayurSatav
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
December 20, 2021

Hi @user09510,

 

Can you please tell me which AEM version you are using, on premise? or cloud?

Raja-Karuppsamy
Community Advisor
Community Advisor
December 26, 2021

@user09510 Can you check the workflow process step -> dam update asset workflow .

1. Create a custom log for DAM upload step and tail the logs when you are trying the upload the DAM assets.

2. Check the workflow console if anything failed in failure tab.

 

Regards.,

Raja